Connect with Us for Seamless Accessibility
Get in Touch with ClassCaption
Discover how ClassCaption can enhance your educational experience with real-time transcription services. Reach out to us for support, inquiries, or feedback.
403.265.2550 ext 2
Sales and Setup
403.265.2550 ext 3
Support
more.info@classcaption.com
How can I contact ClassCaption for setup or support?
What is the best way to reach ClassCaption?
You can reach us via our contact form at the bottom of this page, or by phone at 403.265.2550, ext 2, for immediate assistance.
Can I schedule a demo of ClassCaption?
Yes, you can schedule a demo by filling out the contact form at the bottom of this page or contacting us directly via email, more.info@classcaption.com
What should I do if I experience technical issues?
If you encounter any technical difficulties, please contact our support team through our website or email us at more.info@classcaption.com.
Is there a phone number I can call for urgent inquiries?
For urgent inquiries, please call us at (555) 123-4567. Our support team is available Monday through Friday from 9 AM to 5 PM.
Can I request a specific feature for ClassCaption?
We are always looking to improve our service. Please send your feature requests to more.info@classcaption.com.
What is the response time for support inquiries?
We generally strive to respond to your inquiries within 1 – 2 hours during business days.
How do I cancel my service?
All you need to do is reach out to us via email, more.info@classcaption.com, and one of our team will stop the billing cycle. Also note that we bill our monthly rate, plus any minutes incurred during the semester. Once the semester is completed, there are no further charges until the next semester, if you wish to continue further.